 |
|  |
|
 |
|
ConnexASSIST®
for retail:
Shoppers today want and deserve the very
best in-store assistance. ConnexASSIST facilitates this with
a simple ‘help’ button customers use anytime they need
assistance.
When pressed, the button establishes a two-way call
with the wireless phone of an associate that can help.
Our unique, two-way solution was designed after extensive researched
showing that customers prefer a live associate to acknowledge their help
request, even if to simply inform them that they are on their way.
After implementing the ConnexASSIST solution,
retailers have seen dramatic and immediate results that include:
-
Higher sales conversion percentages throughout the stores
-
Increased workflow through improvement of floor service staff
-
Higher level of customer satisfaction and retention
-
Over 30% increase in transactional value
|
| |
|
|
 |
