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Enterprise Mobility

Freedom to work anytime, anywhere, on any device.

With today’s diverse workforce, communication solutions must conform to the needs of individuals and organizations, not the other way around. Whether it’s desk workers who need to be able to use their phone extension from a board room or sit at a different desk with a different phone every day, to mobile workers who need their work phone extension tied to their cellular phone, or even home-based or remote  employees who need a full “in-office” experience regardless of where they are in the world, users demand the same feature-rich communications experience they have in the office, no matter where they are or what device they are using.

In the office, at home, or on the go, Mitel enterprise mobility solutions help workers in organizations of all kinds to be innovative and productive.

The days of the “one size fits all” office are gone. Today’s workforce has a range of working styles, schedules, and settings. Mitel enterprise mobility solutions free people to perform anywhere, yet remain connected and collaborative. Enterprise mobility solutions from Mitel build high-performance organizations by helping:

  • Empower the business. Free people from location constraints while providing a consistent communications experience in or out of the office.
  • Leverage smart technology. Deliver unified communications and collaboration capabilities to the mobile devices or tablets of choice, regardless of make or network.
  • Consolidate communications. Provide workers control over all their business communications.
  • Improve customer service. Ensure employees are always reachable and responsive to client calls.

Mitel Solutions for Mobile Workers

The same Mitel communications and collaboration capabilities available in the office can be at your fingertips anytime, anywhere with our solutions for mobile workers.

Salespeople, onsite support technicians and an increasing array of others spend most of their working lives away from the traditional office. And yet, more than ever, they need to be in close communication with clients and coworkers throughout the enterprise.

Unified communications and collaboration for the mobile worker

Whether at a client site using a laptop, at the airport with tablet in hand, or anywhere in the world on a smartphone, Mitel Solutions for Mobile Workers provide these critical players with the advanced communications capabilities they need.

  • An “in-office” experience. The same communications and collaboration capabilities available in the office are at their fingertips anywhere, anytime.
  • Device flexibility. They can communicate on a traditional desktop or laptop computer, tablet, smartphone, or other “bring your own device” (BYOD) technology.
  • A single identity. No matter where they are, workers’ identities go with them – they have a single phone number, voice mailbox, and extension.

Enhanced productivity and service

Providing mobile workers with this kind of advanced unified communications and collaboration capability helps them be more productive and drives better, more efficient customer relationships.

  • Instant support. Sales and support people can quickly reach experts and others to get information critical for making a sale or solving a problem.
  • Accessibility. With Mitel Dynamic Extension, mobile workers can be reached, easily and dependably, by coworkers and clients.
  • Real-time presence. Mobile workers’ presence information in Mitel MiCollab Mobile Client is updated automatically, based on location, calendar, and time of day. So managers, customers, and colleagues always know when, where, and how best to reach them.
  • Knowledge sharing. The rich collaboration capabilities of audio, video, and web conferencing let mobile workers tap into live video, documents, and presentations from office-based experts, other mobile workers, and customers — sharing knowledge as if they were in the same physical location.

Mitel Solutions for Remote Workers

Want to get the most out of your remote workers? Give them all the same communications and collaboration tools that in-office workers have so they can be just as productive.

Working from home or a remote office has never been more productive.

In a competitive global marketplace, organizations are under pressure to find new ways to attract and keep top performers, locate them where they can be most effective, and help them stay productive. This has led to a growing trend toward remote workers, who are breaking the traditional mold and working out of homes and small offices across the country and around the world.

An “in office” experience anywhere

With Mitel Mobility Solutions, remote workers communicate with clients and coworkers as if they were in the same building.

Communication.

Mitel Teleworker Solution lets remote workers have the same rich communications capabilities as in-office workers.

Presence.

Mitel MiCollab Client (formerly Mitel Unified Communicator® Advanced (UCA)) presence information is updated automatically, based on location, calendar, and time of day. So managers, customers, and colleagues always know when, where, and how best to reach remote workers.

Collaboration.

Audio, video, and web conferencing (formerly Mitel Collaboration Advanced (MCA)) lets remote workers share documents and participate in live video conferences for a true “in-office” experience.

Access to information.

At home, across the city, or around the globe, distributed secure company data and expertise is instantly available to remote workers.

Productive, efficient, loyal workers

When remote workers have the communications capabilities they need to perform well, the entire organization benefits.

Greater productivity.

Mitel MiCollab (formerly Mitel Applications Suite (MAS)) lets remote workers benefit from the same communication and collaboration available in-office, helping them work more effectively.

Secure communications.

Mitel MiVoice Border Gateway (formerly Mitel Border Gateway (MBG)) ensures communications security no matter where mobile workers are or what devices they are using.

Reduced costs.

Lowered real estate, overhead, and HR and labor costs mean significant savings.

Hiring flexibility.

Hire the best talent, no matter where it is located.

Life/work balance.

Attract and keep the best workers by providing the balance they need to be optimally productive.

A green solution.

Eliminate the daily commute and reduce carbon emissions, for an environmentally responsible workplace.


Do you have questions?

To learn more about our Mitel enterprise mobility business solutions or if you have any questions please callor contact us by email.