SALES & SERVICES  (416) 635-1234

Maintenance Services

Project Management

At Tel-e Connect Systems Ltd., all of our projects are managed efficiently and effectively to ensure our high standards of quality are maintained from conception to completion.  Our service team provides unparalleled project management in collaboration with our solution partners for voice and data solution deployment and integration to existing networks.

Our team supports the entire lifecycle of the project ensuring the successful completion of all projects. We maintain a hands-on position from solution design, to system review, installation and training. Every project is assigned to a project manager who is the single-point of contact throughout the entire implementation process. Their responsibility is to ensure that the projects are completed within the agreed upon timeframe and to the highest standard of quality and customer satisfaction.

We are always available should you need to discuss any aspect of your installation.

Back Up & Recovery

Regardless of the size of your business, protecting your data and maximizing uptime requires a solution that delivers speed, reliability, simplicity and cost savings.

Our solutions address disaster recovery and data protection to meet all of your business needs. Whether you need a simple solution for local servers or workstations, or advanced capabilities with centralized management across your organization, we will provide the solution that is right for your business.

Cabling & Data

Are you expanding your current office, moving into a new location or simply need repair / clean-up / reorganization of your existing ethernet, telephone, and VOIP cabling infrastructure?

TCS will meet and exceed all of your requirements.

We can:

  • Plan
  • Provide very competitive quotes
  • Run cables
  • Install patch panels
  • Organize the cables in your server room

and more…

TCS uses only the highest quality parts, including CAT6, CAT5, CAT3, or coaxial cables, cabinets, patch panels, face plates, etc.

Tel-e Connect Systems Ltd. provides data and voice cabling solutions for your company regardless of the size and the budget.

Extended Service Warranties

When you purchase your Telecom needs from TCS, you get the highest level of maintenance that is also extremely cost effective. We will transition you onto your new system, as well as provide ongoing service and support. We are proud of our vast experience in network installations, setting-up wireless infrastructure, upgrading to newer technologies and providing outstanding support services.

In addition to the one year of parts and service support that TCS provides, we also offer affordable Extended Service Warranties (ESW).

This contract, which includes all software upgrades, hardware, and service maintenance, naturally ensures continued high-quality service to both your system and employees.

Benefits:

  • Complete coverage of your entire telephone system
    (Includes items listed on your agreement)
  • Same Day Emergency Response Time
  • Preferred non-emergency response
  • 24 hour, 7 days / week access to our licensed technicians
  • Free remote programming (R.A.D. or PC support plan required)
  • 10% Discounts off  any new equipment purchased during your coverage year
  • Peace of mind protection against any electronic/technical breakdown
  • Pay up front to avoid costly equipment replacement fees
  • No waiting for replacement equipment

While modern technology is designed to last, the nature of electronics do not allow for long-term guarantees by the manufacturer.  An Annual Maintenance Agreement is the only way to protect your investment against the unexpected worries and expenses associated with regular wear and tear as your system continues to age.

Contact us today at 416.635.1234 or customerservice@tcscanada.com for more information on how we can help you protect your phone system!