Another Big-Name PBX Manufacturer Exits the Market. Find Out What Your Options Are.

Another Big-Name PBX Manufacturer Exits the Market. Find Out What Your Options Are.

Panasonic has made the strategic decision to discontinue PBX telephone systems and SIP telephone systems by 2023.

In recent years Panasonic has worked hard to find a way to continue the business by making their organization and its relationships with partners as sustainable as possible. However, it has become apparent that this is not possible to continue given the current business environment based on the limited capability of factory resources as described below.

  • A sharp decline of the market and rapid shift to cloud-based solutions.
  • A technological mismatch between factory and future market needs and trends.
  • Lagging behind their competitor’s R&D activities.
  • A constant financial deficit due to the reasons above.
  • Shift to new types of demand (Teams, Zoom, etc.) significantly accelerated by COVID-19 which makes the future of the Panasonic business illogical and unpredictable.

If you Have A Discontinued Panasonic PBX Telephone System What Can you Do?

Once these systems are discontinued, parts will become harder to source. Users should begin sourcing an alternative means of communication.

The future of the communications market will be dominated by cloud-based collaboration platforms. These systems take business communication to the next level, beyond traditional telephony, with features like videoconferencing, team chat, document sharing, and of course calling and dial plans, all from one platform.

A hosted phone system uses your internet connection rather than traditional telephone lines. Other than your phones, there is no physical hardware on your premises.  Hosted phone systems operate on a plug and play basis and you pay for each user monthly. This reduces big bills and large install costs. All you need to get started with a hosted phone system is a reliable and resilient broadband connection. Unlike the Panasonic PBX and SIP telephone systems, there are little or no up-front costs. Hosted phone systems are more affordable and easier to set up and maintain than traditional Panasonic PBX and SIP telephone systems.

To get started with a new hosted phone system call us at 1-888-635-1234 or email us at

To learn more about hosted systems, click here to be taken to our dedicated hosted phone system webpage.